BOTW Verticals: Enterprise Software: Customer-Service:  Call-Center:

	Featured Call Center Solutions
i-Sight Call Tracking Software (For All Businesses) Quickly record calls using call scripting features, or automatically route emails to the right people for resolution. Customize the application to optimize your workflow and ensure that every call is answered. Try it Today! OnDemand Contact Center (For Small to Medium Businesses) Provides on-demand call center software solution for inbound support, inside sales and help desk environments. Features include phone, email, chat functionalities, ACD, IVR, CTI, VoIP, quality control tools and more. Software Package Name (For All Businesses) Sign up as a BOTW Verticals Vendor and get your company listed here!

Premium Call Center Solutions

Your Company Name - Software Package Name (For All Businesses) Sign up as a BOTW Verticals Vendor and get your company listed here!

Software Solutions

CROSSTEC - NetOp (For Enterprise Businesses) Remote Control Software, Security Information Management, PC Lab Management - From CrossTec Corp. Adtech Global Solutions - AGS (For All Businesses) Offers end-to-end solutions ranging from initial system engineering and manufacturing to complete system configuration, certification, and onsite implementation. Amanda Company - Amanda Portal (For Medium-Sized Businesses) Designed to serve as a platform to support data system and telephony integration. Apropos Technology - Apropos Call Center Communications (For Enterprise Businesses) Real-time, multi-channel call center products distinguished by their ability to handle all types of interactions via a easy-to-use, patented Universal Queue (UQ). Aspect - Aspect (For Enterprise Businesses) Contact center solutions in three specialty fields: customer service, collections, and sales and marketing. Aspect Software - Aspect Index (For Medium-Sized Businesses) Provides an indicator, in the form of a letter grade, which quantifies consumer satisfaction. Latigent - BlueVue (For Small to Medium Businesses) Leverages enterprise RSS reader technology to create a converged communications and information portal for your call center or business. CallCopy - CallCopy (For Enterprise Businesses) Contact Recording Solution offering contact centers with a feature-rich contact recording platform. Telecorp Products - CentrEE (For Small Businesses) Interacts with visual display boards and virtual desktop windows to easily display a call center's real-time information for everyone to view. Amcat International - Contact Center Suite (For Enterprise Businesses) Multi-channel communication and call center software solution. CosmoCom - CosmoCall Universe (For Small Businesses) Features nclude multi-channel ACD, IVR, CTI, predictive dialing, recording and administrative tools. E Business Suite - Customer Service Help Desk (For Medium-Sized Businesses) Module helps you track and service your customers, manage service requests and cases, and publish knowledge and solutions. Novo Solutions - Customer Support Suite (For Medium to Enterprise Businesses) Robust yet affordable customizable web based customer support solution. Offers free demo and a 30-day trial. Genticity - Customer1 (For Enterprise Businesses) Customer interaction management software solution for the inbound, outbound and blended multi-channel Contact Center. Magnoware Systems - DataTrack System (For Small to Medium Businesses) Powerful, web-enabled service and support tracking system designed for helpdesks, call centers, software development teams and IT departments. Witness Systems - eQuality (For Medium-Sized Businesses) Analytical and reporting tool particularly created to assist in call center operations. eOn Communications - eQueue (For All Businesses) Provides integrated multimedia ACD capabilities that allow management of customer phone calls, e-mail and web interactions with a single platform. Lynk Software - Everest (For Enterprise Businesses) Embodies an effective process of continuously monitoring and resolving customer, supplier and internal concerns with integrated analysis for business process improvements. Applied Innovation Management - HelpDesk Expert for Customer Service (For Enterprise Businesses) Applied Innovation Management is proud to announce the release of the PC Audit 5.1 upgrade for the Expert family of products product line. 01 Communique - I’m OnCall (For Small to Medium Businesses) Secure online help desk support application that auto configures a temporary connection to your customer's PC. 3am Labs - LogMeIn Rescue (For Enterprise Businesses) Suite of remote access and support solutions that provide instant, secure connections between remote PCs over the web. NetSuite - NetSuite CRM (For Small to Medium Businesses) Offers customer relationship management capabilities you'll need to manage the sales and customer relationship management process NetSupport - NetSupport DNA Helpdesk (For Medium-Sized Businesses) Facilitates central management of your enterprise PCs in a secure, coordinated and efficient manner. Contactual - OnDemand Contact Center (For Small to Medium Businesses) Full-featured on-demand contact center with enterprise-class call center features and none of the integration headaches of premise-based equipment. RightNow Technologies - RightNow Service (For Enterprise Businesses) Effective call center fully integrated with other contact points including web, email, chat and voicemail. StrataSoft - StrataDial Virtual Call Center (For Enterprise Businesses) Comprehensive suite of unified applications and utilities for modern contact centers. SunDial Technologies - SunDial Windows Predictive Dialer (For Small to Medium Businesses) Reliable, flexible and user-friendly predictive dialing solution. Also features an intuitive user interface that provides a graphical view and simple control of phone lines and agent queues. Acarda Technologies - TeamMax (For Small Businesses) Outbound telemarketing call center software. Uses an "enhanced dialing" technology as a way of reducing dropped calls often encountered with predictive dialing call center applications. Digisoft Computers - Telescript (For Enterprise Businesses) CRM call center solution features advanced call center technology, campaign management, and customer interaction solutions. Numara - Track-It! (For Medium-Sized Businesses) Consolidates the vital IT information you need to tackle IT issues — from help desk tickets, to inventory, purchasing, and certification. TELAX - Virtual Call Center (For Small to Medium Businesses) Call center solution serving as an alternative to investing in a traditional software and hardware. Call Recording Solutions - Xtension Recorder (For Small to Medium Businesses) Call recording, affordable software solution, big system features. Positive start/stop control for call recording digital and analog phones. Wireless Applications - Xwac (For Medium to Enterprise Businesses) Powerful call center customer trouble ticket management tool used to improve customer service and system troubleshooting.